Fox Jewelers in Geneva IL

Fox Jewelers, located at 1009 East State Street in Geneva, IL, is a cherished destination for those seeking customized engagement rings and personalized jewelry services. With 35 years of experience in Kane County, this family-run establishment has earned a reputation for quality craftsmanship and exceptional customer care.

Led by the friendly owners, Tom and Val, the staff creates a welcoming atmosphere where customers feel like part of the family. The team excels in jewelry design, especially engagement rings, encouraging couples to collaborate closely in crafting their dream piece. Many customers rave about the attentive service and expertise, with the staff taking the time to listen to individual needs and preferences throughout the design process. Positive sentiments abound, reflecting an overall satisfaction that resonates well in the community.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% are neutral, and 10% have reported various concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Amanda praised Fox Jewelers for their incredible support in designing a custom ring to commemorate her sister, highlighting the staff's genuine care and attention to detail.

Worst Review: Samantha encountered a frustrating experience regarding diamond mapping and sizing but noted a lack of clarity in communication from the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.