Located in the Shoppes at Flight Deck in Lexington, SC, Barnes Jewelers has been a local staple since 1981. The store specializes in custom engagement ring design, providing personalized service through skilled staff, including owners Freddie and Janet Barnes, and their son Brian, a noted custom design expert. The store is dedicated to offering outstanding customer service, and many reviews highlight their commitment to creating beautifully designed pieces that meet individual needs.
Barnes Jewelers offers a range of services, including custom jewelry design, repairs, and appraisals, with a focus on quality and customer satisfaction. Customers appreciate the friendly atmosphere and knowledgeable staff, which significantly enhances the shopping experience, especially when selecting or designing an engagement ring. However, there are some reviews mentioning instances of unprofessional interactions, which have been addressed by the owners.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Hours of Operation:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Freddie Barnes, Janet Barnes, Brian Barnes
Best Review: A customer praised the store's attentive service and the care taken in crafting custom jewelry, particularly highlighting the family atmosphere fostered by the staff.
Worst Review: One reviewer expressed dissatisfaction with feeling belittled during the shopping process, indicating that the staff could improve their customer interaction.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 44
Store Phone Number: 8039512020