Lexington Jewelers, located at 134 E Main St, Lexington, SC, is a well-regarded jewelry store known for its engagement ring creation services. The shop has built a reputation over its 58 years of operation, particularly noted for its friendly and knowledgeable staff, including owner Barnette Scott. The store is particularly appreciated for its custom jewelry options and attentive customer service, creating an inviting atmosphere for clients seeking the perfect engagement ring.
However, some reviews express dissatisfaction with specific services, including resizing issues and quality concerns. Despite the mixed feedback, many customers praise the craftsmanship and the staff's willingness to assist with unique requests.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Customer reviews show a largely favorable view of the store, particularly highlighting the helpfulness and professionalism of the staff while acknowledging some occasional service shortcomings.
Best Review: Luke Gulledge commended the courteous and friendly service, highlighting the staff's efforts to repair a watch and their remarkable customer care.
Worst Review: Amanda Turner was disappointed with the resizing service, stating that the ring he received back was bent, which did not meet his expectations.
Operating Hours:
- Mon-Fri: 10:00 AM - 6:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed
Staff Mentioned: Barnette Scott
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 30