Kay Jewelers Lexington Pavilion in Lexington SC

KAY Jewelers, located at 5135 K Sunset Blvd, Lexington, SC 29072, is a prominent jewelry store in Lexington County, renowned for its quality engagement ring services and a dedicated staff. With a total of 152 customer reviews, the store has a balanced reputation among clients. The store is currently open and commits to offering a variety of services, including engagement ring creation, repair, custom orders, and appraisals. Customers highlight friendly and knowledgeable staff, such as Josh and Katherine, who ensure a pleasant shopping experience.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment among online reviews leans positively, with approximately 75% of customers expressing satisfaction with their experiences, while 15% present neutral comments, and 10% share negative feedback.

Best Review:
A customer named Joseph commended the store for its excellent service, specifically praising Josh for his helpfulness and professionalism throughout the engagement ring purchasing process.

Worst Review:
Raquel shared an unpleasant experience, noting that the service from an associate felt dismissive, impacting her overall shopping experience negatively.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Josh, Katherine