Barnhart Jewelers is a family-owned jewelry shop located in Wenatchee, Washington, that specializes in the creation of custom engagement rings. With 25 years of experience, the store prides itself on offering quality service and a wide selection of fine jewelry. Customers can expect knowledgeable assistance from the owner, Mike Barnhart, and his staff. The jeweler provides various services, including jewelry repairs, buying and selling of gold and silver, and custom design options.

The store has garnered mixed reviews, reflected in the 55 reviews surveyed. Positive feedback highlights the knowledgeable staff, good pricing, and the quality of custom jewelry creation. Customers appreciate the honesty and professionalism of the team during the engagement ring buying process. However, there have also been several complaints regarding poor customer service interactions, with some highlighting instances of rudeness from the owner, which has led to disappointing experiences for several patrons.

Overall Sentiment from Online Customer Reviews:
- Positive: 58%
- Neutral: 20%
- Negative: 22%

Operating hours:
| Day | Hours |
|-----------|---------------|
| Tuesday | 9 AM - 5 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 9 AM - 5 PM |
| Friday | 9 AM - 5 PM |
| Saturday | 10 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members mentioned: Mike Barnhart

Best Review: A customer remarked on the fair pricing and professional service provided by Mike Barnhart, particularly praising the assistance received while selecting a diamond and setting for an engagement ring.

Worst Review: A customer expressed frustration over a rude encounter with the owner, feeling insulted and unwelcome when asking about the value of their opals, which led to a disappointing experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.