Button Jewelers in Wenatchee WA

Button Jewelers, located at 444 N Mission St, Wenatchee, WA 98801, is a renowned jewelry store specializing in custom engagement ring creation and exceptional customer service. With a phone number of (509) 663-4654, this family-owned business has built a reputation for offering personalized experiences, aided by knowledgeable staff including Jaimi and Joe.

The shop is a member of The Independent Jewelers Organization, which enables them to access high-quality diamonds directly from Antwerp, Belgium, allowing for competitive pricing and a vast selection. Customers frequently commend the team for their transparency, creativity, and commitment to high-quality craftsmanship, particularly in custom designs. Reviews highlight the exceptional customer service with many clients expressing satisfaction with their engagement rings and the overall design process.

However, some reviews mention experiences of unsatisfactory service from individual staff members that left a negative impression.

Overall, the atmosphere is overwhelmingly positive, with customer reviews reflecting a sentiment distribution of approximately 78% positive, 15% neutral, and 7% negative.

**Opening Hours:**
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Monday, Saturday, Sunday: Closed

**Staff Members Mentioned:** Jaimi, Joe

Best Review: A customer praised Button Jewelers for their excellent service and the quality of the engagement ring, highlighting that they felt guided throughout the entire process.

Worst Review: Another review highlighted dissatisfaction with a female staff member's impolite demeanor, which marred the experience for a new customer.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.