Bruce Simpson Fine Jeweler, located at 15 S Wenatchee Ave, Wenatchee, WA, is a cherished local destination for couples seeking the perfect engagement ring. Serving the Wenatchee Valley for over 39 years, this family-owned shop is renowned for its custom jewelry creation, exceptional craftsmanship, and a warm, inviting atmosphere. Bruce Simpson, the owner and master jeweler, is celebrated for his ability to bring clients’ visions to life, offering personalized consultations that make the process both enjoyable and fulfilling.
Customers rave about the attentive service and the attention to detail that Bruce provides. Many reviews highlight moments where he went above and beyond, whether it was fixing a ring on a tight deadline or creating bespoke pieces that truly reflect the wearer’s style. Negative feedback is minimal and mostly relates to occasional delays in service times, but overall, the sentiment leans heavily positive.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while around 10% have mixed feelings, and 5% have reported issues.
Opening Hours:
- Wednesday: 11 AM – 4 PM
- Thursday: 11 AM – 4 PM
- Friday: 11 AM – 4 PM
- Saturday: 11 AM – 2 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
Best Review: Vikki praised Bruce for his incredible work and for crafting an anniversary gift that exceeded her expectations, feeling it was exquisite and perfect.
Worst Review: Ciara experienced longer wait times for a simple repair, which left her feeling slightly disappointed despite the quality of the work.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 21
Store Phone Number: 5096631634