Barry Jay Jewelers, located at 160 Saxer Avenue in Springfield, PA, is a standout choice for those seeking to craft the perfect engagement ring. Serving Delaware County since 1997, Barry Jay and his friendly, knowledgeable staff have built a strong reputation for their exceptional custom design services, quality craftsmanship, and warm community atmosphere.
Customers frequently rave about Barry's expertise, especially when it comes to creating personalized engagement and wedding rings. Many appreciate the attentive nature of the team, who patiently guide clients through the design process, ensuring that their vision comes to life. The welcoming environment both in-store and with the customer service makes it feel like a family business, which is indeed what Barry and his crew are all about.
While a significant portion of clients report overwhelmingly positive experiences, around 80% express high satisfaction with the service, there are a few critiques regarding communication and service consistency—10% of customers share neutral sentiments, while another 10% have faced issues.
Opening Hours:
- Monday: Closed
- Tuesday: 10:30 AM – 5:30 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 5:30 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 10:30 AM – 3:30 PM
- Sunday: Closed
Best Review: Jo-Ann appreciated the great selection, pricing, and Barry's superior skills as a jeweler, expressing gratitude for the personal touch and dedication received throughout her multiple visits.
Worst Review: Peggy was disappointed with the service she received when requesting a rhodium plating for her rings, feeling that the staff was unhelpful and dismissive regarding her previous experiences.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 99
Store Phone Number: 6103380885