Kay Jewelers Lufkin Mall Lufkin TX

Kay Jewelers, located at 4600 S. Medford Dr., Ste. 1104, Lufkin, TX 75901, is a premier jewelry destination known for its exceptional engagement ring creation services. This store is part of a larger chain, providing a vast selection of fine jewelry with an emphasis on engagement rings and personalized customer care. With a total of 40 Google reviews, the store maintains a strong presence in the community.

The store's hours are as follows:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment of online customer reviews is predominantly positive, with approximately 85% of reviews expressing satisfaction with the products and services provided. Around 10% reflect neutral comments, while about 5% indicate negative experiences.

Highlighting the service quality, many reviewers appreciate the attentive staff, particularly mentioning individuals like Bennetta and Maite, who are recognized for their professionalism and support in choosing engagement rings. However, some customers have raised concerns about wait times and service speed during busy periods.

Best Review:
Idalia highlighted the welcoming atmosphere and exceptional service at Kay Jewelers, noting her interaction with the staff as very helpful and pleasant, making gift selection much easier.

Worst Review:
Hunter expressed disappointment regarding the wait time to receive assistance, despite the presence of available workers, indicating that the service did not meet expectations during his visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.