Kay Jewelers Springfield Mall Springfield PA

Kay Jewelers, located at 1250 Baltimore Pike Spc. U22 C, Springfield, PA 19064-2706, is a prominent destination for engagement ring creation and various jewelry services in Delaware County. With a reputation for quality and an extensive selection, this retailer offers personalized experiences with knowledgeable staff ready to assist customers in choosing the perfect piece for their special occasions.

Operating hours are as follows:
- Monday to Tuesday: 10:00 AM - 8:00 PM
- Wednesday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Phone: (610) 544-6329

With 136 reviews to analyze, there is a mix of positive and negative feedback from customers. Positive sentiments highlight exceptional service, engagement ring options, and a friendly, accommodating staff, while critiques often focus on sales approaches and unanticipated issues during order processing.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 15%
Negative: 13%

Best Review:
Zakee expressed overall satisfaction with the service provided, emphasizing the helpfulness and friendliness of the staff.

Worst Review:
Mina noted feeling judged during the sales process, indicating a lack of support for her ring choices and highlighting concerns about financing discussions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.