Bella Design Jewelers is a highly regarded jewelry store located at 8560 E Washington St, Chagrin Falls, OH 44023, phone number (440) 543-5006. This family-owned business has been serving the local community in Geauga County for over two decades, providing quality services, including custom engagement ring design, remounting, and jewelry repair. Their extensive collection features stunning diamond and fine jewelry, with a focus on creating personalized engagement rings tailored to the individual’s style and preferences.

With 59 reviews covering their services, the customer sentiment leans positively, showcasing a welcoming atmosphere and attentive staff. Most reviewers note the exceptional craftsmanship and quality of custom designs. Customers have praised the knowledgeable staff, particularly Rock White, the owner and designer with extensive experience in creating unique pieces.

However, there are a few mentions of less-than-stellar customer service, indicating that while the jewelry quality is high, there might be occasional lapses in customer engagement.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Chris S appreciated the great selection and accommodating service, highlighting the professionalism of the staff at Bella Design Jewelers.
Worst Review: Nancy Ludwig found the customer service lacking despite the beautiful store and selection.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Rock White (Owner and Designer), Joann Waggoner (Sales Consultant), Lisa Into (Director of Marketing), Elisabeth Woods (Jeweler), William Trier (Jeweler), Scott Lazarus (Sales Consultant and Buyer), Pam Chester (Appraiser).

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*