Located in Chagrin Falls, Ohio, Chagrin Fine Jewelry specializes in custom engagement rings and offers a variety of elegant jewelry pieces. Established in 1952, this family-owned and operated store is well-regarded for its personalized service and quality craftsmanship. The owners, Dan and Emily Piunno, have built a reputation for their attention to detail and the creation of unique, memorable jewelry.
Customer reviews highlight exceptional experiences with their extensive selection and masterful custom designs, reflecting the store's commitment to quality and customer satisfaction. Positive feedback consistently praises the owners for their knowledge, kindness, and the welcoming atmosphere of the store. However, a few negative reviews mention high prices for certain services and mixed feelings on value for money, which potential customers should take into account.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 12 PM – 4 PM
- Thursday: 12 PM – 4 PM
- Friday: 12 PM – 4 PM
- Saturday: 12 PM – 4 PM
- Sunday: Closed
Staff Members:
- Dan Piunno
- Emily Piunno
Best Review:
Becky mentioned the exceptional designs and quality of pieces available, expressing satisfaction with the unique custom designs offered by the store.
Worst Review:
Lynda criticized the high cost of cleaning services for her old sapphire jewelry, stating that she was unhappy with the results and the price she was charged.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.