Bellestar Jewelry is a highly regarded local jeweler located at 95 Church St, Pembroke, MA, serving the Plymouth County area with exceptional engagement ring creation and customer service. With a solid reputation built over 35 years, they specialize in custom design, offering customers a large selection of in-stock jewelry and loose stones. The owner, Paul Murphy, is noted for providing an inviting atmosphere where customers feel valued and heard. Many reviews commend the staff for their patience and expertise, particularly in guiding clients through the often-stressful process of selecting an engagement ring.
The store operates Tuesday to Saturday from 10:00 AM to 4:00 PM and remains closed on Sundays and Mondays.
Overall Sentiment from Online Customer Reviews:
The sentiment analysis from 37 reviews indicates a positive reception overall, with approximately 80% of feedback being positive, 15% neutral, and 5% negative. Customers frequently praise the quality of service and the craftsmanship of the rings, while a few note occasional issues with customer interaction.
Best Review: A customer named Kevin expressed immense appreciation for the supportive guidance offered during the process of designing an engagement ring, highlighting how it alleviated stress and led to a stunning final product.
Worst Review: Jessica shared a disappointing experience regarding unprofessional service, describing a frustrating incident where the owner was perceived as rude and dismissive, leading to significant dissatisfaction.
Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- Paul Murphy