D J's Gold Mine Fine Jewelry, located at 24 Schoosett St, Pembroke, MA, is a charming local jeweler specializing in engagement ring creation and a variety of jewelry services. Nestled in Plymouth County, this family-owned business has garnered praise for its friendly atmosphere and expertise, with a solid rating of 4.6 stars from 22 Google reviews.

The talented team, including Joe Sr. and Joe Jr., is known for their personalized touch and dedication to customer satisfaction. They offer a range of services, from custom engagement ring designs to repairs and appraisals. Many customers appreciate the attentive service and the thorough explanations about jewelry details, ensuring clients feel well-informed during their selection process.

However, a few reviews point to instances of dissatisfaction, particularly regarding specific customer service experiences. Despite this, the overall sentiment remains positive, with approximately 80% of customers expressing high satisfaction with their experiences.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday: 10:00 AM – 3:00 PM
Tuesday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Edward praised the staff for their helpfulness, noting Joe Sr.'s willingness to assist with a watch battery without any charge, highlighting the genuine customer care.

Worst Review: Sophia shared her disappointment regarding customer service, stating she had one of the worst experiences during her visit, emphasizing a need for improvement.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.