Benchmark Jewelers, located at 2601 Preston Rd, Ste 1112, Stone Briar Mall, Frisco, TX 75034, is a prominent jewelry store specializing in engagement ring creation and personalized service. With a solid reputation backed by 79 customer reviews, the staff prides itself on providing a welcoming atmosphere and expert guidance throughout the ring selection process. Key highlights include a diverse range of engagement rings, custom design options, and attentive service from knowledgeable staff members like Will and Mak, who have received numerous accolades for their excellent customer care.

Operating in Denton County, the jeweler emphasizes building lasting relationships with its clients, ensuring that each piece reflects the individual tastes and milestones of its customers. Services include jewelry design, repair, and insights into diamond quality, making it a preferred destination for those looking for high-quality engagement rings.

Operating hours:
- Monday to Thursday: 11:00 AM - 8:00 PM
- Friday and Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members mentioned include Will and Mak.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 78%
Neutral sentiment: 15%
Negative sentiment: 7%

Feedback indicates that customers have largely enjoyed their experiences, highlighting helpful and knowledgeable staff. However, some negative reviews point to isolated instances of perceived pressure during sales or product quality concerns.

Best Review:
Cecilia expressed satisfaction with the quality of the work done by Benchmark Jewelers, emphasizing that the service provided is of exquisite quality, recommending them for anyone seeking top-notch craftsmanship.

Worst Review:
Kandise experienced frustration with a ring purchased at Benchmark, citing issues with ongoing repairs and the company's unwillingness to address the defective item satisfactorily, leading to a strong decision to take her business elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.