Texas Jewelry, located at 2662 N Josey Ln #224 in Carrollton, TX, has been a beloved fixture in the local community since 1965. As a family-owned business in Dallas County, they specialize in creating custom engagement rings alongside a host of other jewelry services, including repair and appraisals.

The skilled team, led by owner Michael Randall, is known for its friendly and accommodating approach. Customers appreciate how the knowledgeable staff takes the time to understand their needs and helps them design personalized pieces that reflect their vision. With a comforting atmosphere, Texas Jewelry aims to make the entire experience enjoyable and stress-free, whether you're picking out an engagement ring or having a cherished item repaired.

While the majority of reviews are glowing, highlighting the exceptional service and quality craftsmanship, some customers have raised concerns about pricing and occasional miscommunication.

Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while 10% provide neutral feedback and 10% report issues.

Opening Hours:

- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday and Monday: Closed

Best Review: Carolyn praised the attentive service she received when bringing her husband's ring in for repairs, mentioning how pleased she was with the outcome and the friendly team.

Worst Review: Rachael expressed disappointment regarding her ring resizing experience, feeling that she was overcharged and her concerns weren't adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.