Bensan Jewelers, Lakewood, OH

Brosestl & Wallis Fine Jewelers, located at 14410 Madison Ave, Lakewood, OH, is a cherished destination for creating custom engagement rings and other fine jewelry. Situated in Cuyahoga County, this full-service jewelry store has garnered an impressive reputation, boasting a remarkable 4.9-star rating from 74 customer reviews.

The welcoming atmosphere is further enhanced by the expertise of Jeff Broestl, the owner, who has been in the business for decades. Customers rave about the personal attention they receive from Jeff and his dedicated team, including long-time staff members who provide thoughtful guidance and excellent craftsmanship. Many clients appreciate how the staff takes the time to understand their visions, ensuring that each engagement ring is truly one-of-a-kind.

Customer Sentiment: About 80% of customers report complete satisfaction with their experiences, while 10% share neutral opinions, and the remaining 10% voice concerns regarding service speed.

Opening Hours:

Monday: Closed
Tuesday: 10 AM – 6 PM
Wednesday: Closed
Thursday: 10 AM – 6 PM
Friday: 10 AM – 6 PM
Saturday: 10 AM – 2 PM
Sunday: Closed

Best Review: Leslie praised the stunning quality of the jewelry and emphasized that she felt treated like family throughout her many years of patronage.

Worst Review: Lindsay expressed disappointment over a particularly unprofessional experience related to jewelry sizing, feeling uncomfortable and dismissed by the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.