Broestl & Wallis Fine Jewelers, located at 14410 Madison Ave, Lakewood, OH, has established itself as a cherished destination for those seeking beautifully crafted engagement rings. Serving the Lakewood community since 1987, this family-operated store is celebrated for its attention to detail and warm, welcoming atmosphere.

With a focus on custom engagement rings, the skilled team, led by Jeff Broestl, emphasizes creating unique pieces that reflect each customer's personal story. Many reviews commend the team’s patient and attentive service, noting how they truly listen to customer requests and offer knowledgeable guidance throughout the design process. This commitment to customer satisfaction shines through, although a few reviewers mentioned occasional wait times during busy periods.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday: Closed
- Tuesday: 10 AM – 6 PM
- Wednesday: Closed
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed

Best Review: Kelly praised the exceptional experience she had with jewelry repair services and highlighted how the staff made her feel valued and well taken care of.

Worst Review: Lindsay expressed disappointment regarding her engagement ring resizing, feeling that the staff's response to her concerns fell short of her expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.