Gianna Jewelers, located at 15201 Detroit Ave, Lakewood, OH, is a cherished destination for couples wanting to create their dream engagement rings. Serving the greater Cuyahoga County area, this full-service jewelry store prides itself on a top-notch selection of custom jewelry, particularly for the bridal market.

John Giannakopoulos, the founder and a trained graduate gemologist, leads a dedicated team that has built a reputation for exceptional craftsmanship and customer care. Customers often rave about the relaxed and inviting atmosphere, making it a comfortable place to discuss one of life's most significant purchases. Many testimonials spotlight the staff's patience and willingness to collaborate closely with clients to ensure every detail is just right. However, some reviews have mentioned frustration regarding appointment-only hours, which caught a few customers off guard during their visits.

Customer Sentiment: Approximately 80% of patrons are very satisfied with their experiences, while around 10% describe their visits as neutral and 10% have raised concerns.

Opening Hours:
- Tuesday to Friday: 12:00 PM – 7:00 PM
- Saturday: By Appointment Only
- Sunday: Closed
- Monday: Closed

Best Review: Brian appreciated the warm service and great value, noting he’s been a loyal customer for seven years.

Worst Review: Dominick was disappointed to find the door locked during business hours, leading to a frustrating experience when he learned the store operated by appointment only.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.