Bergmann's Fine Jewelry, located at 630 Grand Ave, Ste G, Carlsbad, CA 92008, is a family-run jewelry store renowned for its exceptional engagement ring creation services. Established in 1980, the store has a long history of serving the local community with a personalized touch. The staff, including owner Nadia, is dedicated to providing high-quality craftsmanship and a warm, familial atmosphere that makes customers feel valued.
Bergmann's offers a variety of services, including custom engagement ring design, ring sizing, and jewelry repair. Customers appreciate the store's ability to customize items according to their desires, ensuring the creation of a unique engagement ring that signifies everlasting love.
The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 87% expressing satisfaction, 10% remaining neutral, and 3% citing negative experiences.
Highlight reviews include comments highlighting the warm and familial service provided by Nadia during the ring selection process, while some customers expressed dissatisfaction with customer service experiences, noting difficulties in communication.
Best Review: A customer praised the jeweler for the beautiful engagement ring created with expert assistance from Nadia, emphasizing the exceptional service and craftsmanship.
Worst Review: Another customer criticized the service, claiming a lack of attention and engagement from the staff during a consultation.
Operating hours:
- Tuesday: 11:15 AM - 6:00 PM
- Thursday: 11:15 AM - 6:00 PM
- Friday: 11:15 AM - 6:00 PM
- Saturday: 11:15 AM - 4:00 PM
- Closed on Sunday and Monday
Staff Members:
- Nadia
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.