Berkman Custom Jewelers, located at 411 24th St W Ste 111, Billings, MT 59102, is a premier destination for those seeking exquisite engagement rings and custom jewelry. With 431 reviews, the shop specializes in bespoke jewelry design, particularly in crafting stunning engagement rings that cater to individual tastes. The jeweler prides itself on high-quality materials, including Yogo sapphires, and offers services such as repairs, restorations, and redesigns.
Shane Berkman, the owner and master goldsmith with over 30 years of experience, leads a team that includes Michelle and Sharon. Together, they are known for their exceptional customer service and personalized approach, ensuring clients feel valued throughout their jewelry journey. Customers have noted that Shane performs all work on-site, which contributes to a quicker turnaround time and keeps costs reasonable.
Overall Sentiment from Online Customer Reviews:
The feedback from online reviews indicates a strong positive sentiment towards Berkman Custom Jewelers, with approximately 95% positivity, 4% neutrality, and 1% negativity. Many customers highlight the quality of workmanship and the personalized service they received, contributing to a welcoming and family-like atmosphere.
Best Review:
One customer praised Shane for restoring their wedding ring, stating that it looked better than brand new after he replaced all the main stones, showcasing his attention to detail and craftsmanship.
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Shane Berkman
- Michelle
- Sharon
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 431
Store Phone Number: 4068508705