Biller's Jewelers, located at 546 Huffman Mill Road, Burlington, NC 27215, offers exceptional services in custom jewelry and engagement ring creation. The business has a rich history of operating since 1938 and prides itself on providing a personal touch through family ownership. The store specializes in a variety of services, including custom jewelry designs, watch repairs, battery and band replacements, and antique restoration. Customers appreciate the knowledgeable staff who are ready to assist with their jewelry needs.
The overall sentiment from online customer reviews is positive, as evidenced by the 32 reviews collected. Positive feedback comprises approximately 85% of the sentiments, with well-regarded qualities such as friendly service, fair pricing, and a personal approach. Neutral sentiments count for about 10%, while negative feedback accounts for around 5%.
Best Review: A customer named Zachary appreciated the great service his wife received when she had her ring resized and replated, noting the work was done swiftly and at a lower cost than expected.
Worst Review: Dustin expressed frustration over his watch being with the store for two months without any updates on the repairs, leading to an overall disappointing experience.
**Operating Hours:**
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: Closed
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
Staff Members: Stan (noted for his assistance in repairs and customer service)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 32
Store Phone Number: 3365841700
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