Lane Jewelers, located at 2553 S Church St, Burlington, NC 27215, is a well-established jewelry store that has been serving the local community for over 20 years. This family-owned business offers a personal touch in engagement ring creation, alongside a variety of services including appraisals, repairs, and gold buying. The owner, Bob Almond, along with his knowledgeable staff, is dedicated to providing a friendly and welcoming atmosphere for every customer who walks through the door.

The craft of engagement ring design is a highlight here, with many customers appreciating the team’s attention to detail and ability to bring their visions to life. There's a strong emphasis on listening to each individual's story and preferences, ensuring the final product is not just a piece of jewelry but a meaningful symbol of love. Feedback has been mixed, with many expressing satisfaction, though some have had concerns regarding service inconsistencies and communication.

Customer Sentiment: Approximately 70% of customers have expressed positive experiences overall, while 20% have had neutral interactions, and 10% have reported issues related to service.

Opening Hours:

Monday to Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed

Best Review: April praised the expedient and quality jewelry repair service, noting the care taken on her sentimental piece, which left her extremely satisfied.

Worst Review: Glenda expressed significant disappointment over a missing diamond ring, feeling the issue was not addressed adequately by the staff, which left her frustrated after several months.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.