Kay Jewelers at Alamance Crossing is a prominent jewelry store located in Burlington, NC, specializing in engagement rings and various jewelry services. This store, operated in Alamance County, stands out for its extensive selection and personalized customer service. Customers frequently commend the knowledgeable staff, including associates like Devin and Wayne, who are recognized for their exceptional assistance and willingness to help clients choose the perfect engagement ring.

With a focus on engagement ring creation, Kay Jewelers also offers custom designs, jewelry repairs, and maintenance services. The store has garnered numerous positive reviews for its attentive service and expert consultations, making it a popular choice for those looking for high-quality jewelry and a fulfilling shopping experience.

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM. Located at 1007 Boston Drive, Ste. J5, Burlington, NC 27215, customers can reach them at (336) 584-3469.

Overall Sentiment from Online Customer Reviews:
The reviews for Kay Jewelers indicate a generally positive sentiment among customers, with approximately 75% expressing satisfaction with their experiences, 15% remaining neutral, and 10% reporting negative feedback.

Best Review: One customer, Robin, highlighted the excellent service they received, praising the helpfulness and attentiveness of the staff who answered all their questions and provided valuable information during their visit.

Worst Review: Another review from Kristine reflected dissatisfaction with customer service, describing the staff as rude when an order could not be picked up due to a card issue, suggesting a need for improved policies.

**Opening Hours:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members mentioned include Devin and Wayne.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.