Birzon Jewelers, Custom Engagement Rings in Tonawanda , NY

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82.5% Score | Birzon Jewelers Tonawanda NY

Birzon Jewelers, located at 1376 Niagara Falls Blvd, Tonawanda, NY 14150, has been a fixture in the community since 1952, offering a wide range of jewelry services, with a commendable focus on engagement ring creation. The store is characterized by its knowledgeable staff, including owner Keith, who are dedicated to providing personalized service to customers seeking the perfect ring. Positive reviews frequently highlight the extensive selection of high-quality engagement rings, exceptional customer service, and a comfortable shopping environment.

Despite the strengths, some reviews indicate areas for improvement; a few customers mentioned negative experiences with customer service that left them feeling undervalued. This feedback suggests a need for enhanced staff training in customer interaction to ensure consistency across all customer experiences.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

The review analysis included a total of 51 reviews.

Best Review:
A customer named Christina praised the staff for their helpfulness and extensive knowledge regarding engagement rings, stating that she felt well-educated and valued during her visit.

Worst Review:
Another reviewer, Natalie, expressed displeasure with how her friend was treated, describing the interaction as uncomfortable and unprofessional, which resulted in her friend leaving in tears.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 9:30 AM - 9:45 AM
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

Staff members mentioned include Keith.

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 51

Store Phone Number: 7168568255

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82.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Birzon Jewelers

Birzon Jewelers suggests any of our fantastic landmarks in Tonawanda, NY, for a memorable proposal setting. Richardson Olmsted Campus may look a bit eerie from the outside but not to worry; inside, you'll find a beautifully lit, open, and airy atmosphere. A perfect place for you to pop the question.

Birzon Jewelers feels strongly that whether here in Tonawanda, NY, or anywhere else in the world, the proposal should come when the time feels right. Spring, summer, fall, winter, holidays, birthdays, or just a regular, lazy Sunday afternoon; pop the question when you know it's right. Come to our beautiful store and let us help you design your diamond ring.

We work with an expert jeweler, so you can expect your diamond engagement ring to be ready within 2-3 weeks after you place your order with Birzon Jewelers.

Before you decide on the ring with which you'll get down on one knee when you pop the question, it's a good idea to acquaint yourself with some classic ring styles. At Birzon Jewelers, the bestselling diamond engagement ring is the solitaire setting with a round diamond.

Review the Jeweler's Details

Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.

Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.