Lane Jewelers, located at 28 Seymour St, Tonawanda, NY 14150, is a beloved local destination for engagement ring creation and various jewelry services in Erie County. Known for its family-owned charm and commitment to customer satisfaction, Lane Jewelers has garnered great feedback from the community, reflecting its strong reputation over the years.
The staff here, described as friendly and knowledgeable, work diligently to help customers find the perfect engagement ring. Patrons appreciate their personalized service and how the team goes above and beyond to accommodate unique requests. With a wide selection of fine jewelry and repair services, many locals return to Lane for essential rings and heartfelt gifts.
Customer Sentiment: About 80% of customers express high levels of satisfaction, while 10% share neutral opinions, and another 10% report dissatisfaction with specific experiences.
Opening Hours:
- Wednesday: Closed
- Thursday: 10 AM – 9 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
- Monday: 10 AM – 5:30 PM
- Tuesday: 10 AM – 5:30 PM
Best Review: Lori praised the knowledgeable staff and the personalized touch they provided, mentioning that they ensured her gift was perfect for the occasion.
Worst Review: Amy recounted a frustrating experience with jewelry repairs, noting that the quality did not meet her expectations despite the initial helpfulness of the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 39
Store Phone Number: 7166926382