Blackwell Jewelers, situated at 20 Wall Street, Rockaway, NJ, specializes in engagement ring creation and offers a range of jewelry services in Morris County. With over 30 years of experience, they provide an inviting atmosphere where customers can explore custom jewelry designs and receive professional repairs, including watch batteries and cleaning services.
The owner, Fabio, is noted for his friendly demeanor and in-depth knowledge, ensuring that every customer feels valued during the design process. Reviews generally commend the shop for its attentive service and fair pricing, though a few customers mention inconsistent experiences, particularly regarding communication.
Customer Sentiment: Approximately 75% of customers express high satisfaction with their experiences, while about 15% have shared neutral feedback, and 10% reported issues.
Opening Hours:
- Monday to Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed
Best Review: Peter praised Fabio for his helpfulness and expertise, noting he received a great engagement ring at a fantastic price and felt genuinely cared for throughout the process.
Worst Review: Lauren reported a less-than-pleasant experience with customer service, stating that the staff were unhelpful and the store felt disorganized.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 9732677400