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85% Score | Braunschweiger Jewelers, Morristown, NJ

Braunschweiger Jewelers, located at 33 South Street, Morristown, NJ, has established itself as a beloved local destination for custom engagement rings and fine jewelry. This family-owned store has been serving the community for generations in Morris County, blending expert craftsmanship with a personal touch.

Customers frequently rave about the knowledgeable and friendly staff, including standout team members like Mary and Mariana, who excel in guiding clients through the intricate process of designing their dream rings. With a broad selection of both modern and vintage jewelry, coupled with their dedication to quality service, Braunschweiger has garnered a loyal following. While many reviews celebrate the store's exceptional service, some have mentioned occasional hiccups in communication and differing experiences in product availability.

Customer Sentiment: Roughly 80% of customers express high satisfaction, while 10% share neutral experiences, and another 10% mention issues during their visits.

Opening Hours:
Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Jennifer praised the team for their outstanding customer service, appreciating how they took the time to listen and provide personalized assistance as she navigated her engagement ring options.

Worst Review: In contrast, J described frustrations with a lack of attentiveness when dealing with special repair requests, feeling that her concerns were dismissed by one staff member.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 85%
Total Customer Feedback Reviewed: 222

Store Phone Number: 9735382189

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Braunschweiger Jewelers
Braunschweiger Jewelers
85%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Braunschweiger Jewelers
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