Braidy Jewelers, located at 3732 Darrow Rd #9, Stow, Ohio 44224, is a highly-regarded family-owned jeweler specializing in engagement ring creation and custom jewelry design. The store, known for its exemplary service, boasts over 75 reviews with an impressive average rating of 4.6. Customers frequently commend the knowledgeable and helpful staff, particularly Tony Braidy, the owner, for their exceptional customer service and personal attention in guiding clients through the ring selection process.
The services offered by Braidy Jewelers extend beyond engagement rings, encompassing jewelry repair, custom jewelry design, and purchasing gold. The store is well-known for its competitive pricing and high-quality offerings, making it a trusted destination for jewelry in Summit County.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 88%
Neutral sentiment: 8%
Negative sentiment: 4%
Customers have expressed great satisfaction regarding the quality of the engagement rings, often highlighting the professionalism and kindness of Tony and his team. However, a few reviews indicate occasional concerns regarding customer service, particularly in fast-paced situations.
Best Review:
Steve praised Braidy Jewelers for some of the best prices and service he has encountered, emphasizing the helpfulness of the staff throughout his engagement ring purchase.
Worst Review:
Sarah mentioned dissatisfaction regarding her treatment by the owner's son, labeling the interaction as rude and condescending, which left a negative impression despite previous positive experiences.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
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| Monday to Friday: 10 AM - 7 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff: Tony Braidy