Brick City Gold is a prominent jeweler located at 102 Market St, Newark, NJ 07102, specializing in the creation of custom engagement rings and offering various jewelry services. With a professional team dedicated to customer satisfaction, Brick City Gold showcases an impressive selection of stunning engagement rings, crafted with meticulous attention to detail.
The store has garnered a total of 184 reviews, reflecting varying customer experiences. Many customers praise the quality of the jewelry, exceptional pricing, and excellent customer service. Specific mentions highlight the professionals' fast service and ability to customize pieces according to individual preferences. Staff members, particularly Jamil, have received favorable mentions for their knowledge and dedication to customer satisfaction.
However, some reviews indicate negative experiences, primarily concerning unfriendly customer service during visits, with a few customers expressing dissatisfaction with the help provided.
Overall Sentiment from Online Customer Reviews:
The overall sentiment emerged as positive, with approximately 80% of reviews reflecting favorable experiences, 15% neutral, and 5% negative.
**Highlight Reviews**:
Best Review: A customer highlighted the significant reliability and quality of engagement rings offered at Brick City Gold, stating they have trusted the jeweler for over 16 years for custom pieces and appraisals.
Worst Review: One customer reported a lack of welcoming interaction when visiting the store, mentioning that their experience was marred by unfriendly service from the staff.
**Operating Hours**:
- Monday: 10 AM - 7 PM
- Tuesday: 10 AM - 7 PM
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 7 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.