Carbo International Jewelers, located at 134 Ferry St, Newark, New Jersey, is a highly regarded jeweler specializing in the creation of engagement rings and offering an impressive range of services including custom designs, repairs, and specialty orders. With a commitment to quality and customer satisfaction, the staff, known for their friendliness and expertise, assist customers in selecting the perfect piece to commemorate special life events. The family-owned establishment has been serving Newark and Hudson County for decades, creating a warm atmosphere where clients feel valued.
Reviews indicate a strong positive sentiment among customers, with many praising the attentive service and stunning jewelry selection. Frequent compliments highlight the knowledgeable staff's ability to guide customers through the ring creation process, ensuring they find exactly what they envision.
However, some reviews point out occasional service lapses, such as early closings and mixed experiences with customer service attitudes, which detracts slightly from their overall positive reputation.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 9:00 AM - 6:30 PM
- Tuesday: 9:00 AM - 6:30 PM
- Wednesday: 9:00 AM - 6:30 PM
- Thursday: 9:00 AM - 6:30 PM
- Friday: 9:00 AM - 6:30 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
**Staff Members:**
- Jorge
Best Review:
Cynthia praised Carbo Jewelers for its professional and courteous service, emphasizing the friendly atmosphere created by the knowledgeable staff, which made her battery replacement experience enjoyable.
Worst Review:
Patrick expressed frustration over the store closing an hour early, describing the experience as unprofessional, which influenced his overall impression of the establishment.
*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.