Joias de Portugal, located at 104 Ferry St, Newark, NJ 07105, is a distinguished family-owned jewelry store dedicated to fine craftsmanship and exceptional customer service. Renowned for their engagement ring creation, Joias de Portugal combines modern and traditional designs, providing a personalized experience for couples seeking the perfect ring. The store's operating hours are Monday through Saturday, 10 AM to 6 PM, and they are closed on Sundays. Customers can reach them at (973) 344-4423.
The reviews indicate a strong emphasis on the quality and design of the jewelry, with many customers praising the attentive and knowledgeable staff. The environment fostered by sisters Sandra and Carla, who manage the store, is noted for being warm and welcoming. Many reviews highlight that customers feel comfortable discussing their jewelry needs, particularly engagement rings and custom pieces, which is essential for such a significant purchase.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 93%
Neutral sentiment: 5%
Negative sentiment: 2%
Positive reviews often commend the beautiful jewelry, fair pricing, and excellent service quality. Reviewers appreciate the personalized attention provided during the engagement ring selection process, with many mentioning the staff's expertise and the store's appealing atmosphere. In contrast, a small number of negative reviews cite issues with wait times during busy periods.
Best Review:
Ana praised the outstanding service and mentioned that the prices were great, reflecting the excellent value offered by the store.
Worst Review:
One reviewer expressed concern over the wait times for service, but noted that once attended, the assistance provided by the staff was commendable.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | Closed |
**Staff Members:**
- Sandra
- Carla
Positivity Score: 95.5%
Total Customer Feedback Reviewed: 51
Store Phone Number: 9733444423