Brown & Co. Jewelers, located at 674 Holcomb Bridge Rd, Roswell, GA 30076, specializes in crafting exquisite engagement rings and offers a range of fine jewelry services. Known for their extensive selection and personalized service, the family-owned jeweler employs knowledgeable staff who are dedicated to creating memorable experiences for couples choosing their lifelong symbols of love.

The store provides a variety of services, including custom engagement ring design, jewelry repair, and cleaning. With a reputation built over nearly five decades, Brown & Co. emphasizes attentive service, ensuring each client feels valued and understood throughout the process. Customer interactions frequently highlight the professionalism and kindness of staff members, such as Angel Sierra and Robb, who have garnered positive feedback for their commitment to client satisfaction.

Operating hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Phone: (770) 993-1080

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews indicate exceptional customer service and meticulous attention in crafting unique engagement rings. Many customers expressed delight with the friendly and knowledgeable staff, appreciating their support during the jewelry selection process. However, some negative feedback addressed concerns about long wait times for services like watch battery replacements and occasional dismissiveness from staff.

Best Review: A customer praised the outstanding service of Angel Sierra for providing exceptional assistance during their visit, which created a memorable experience for the family.

Worst Review: Another review highlighted disappointment in the staff's lack of acknowledgment for a significant duration while they browsed, leading to feelings of being unwelcome despite the store's high reputation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.