Meridian Diamond Company, located at 780 Holcomb Bridge Rd, Roswell, GA, is a highly regarded jewelry store specializing in the creation of exquisite engagement rings and a wide range of other jewelry services. With a rich history as a family-owned business founded in 1993, Meridian Diamond provides a welcoming and professional environment for those seeking both custom designs and ready-made pieces. The knowledgeable staff, including associates like Susan and the owner Roger, are dedicated to helping customers navigate their options, ensuring a personalized and enjoyable experience. The store also offers repair services and the purchase of jewelry and watches, underscoring their commitment to customer satisfaction.
Operating hours are as follows:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a strong positive reception, with approximately 90% of reviews indicating a favorable experience, 8% neutral, and only 2% negative. Customers frequently highlight the exceptional customer service and quality of products.
Best Review:
Brian praised the exceptional service at Meridian, emphasizing the professionalism of the staff and the impressive selection of jewelry and watches. He also appreciated the reasonable pricing and the lack of pressure during the transaction process.
Worst Review:
Steve experienced a less favorable visit, feeling overlooked while searching for a specific sapphire and noting disappointment in the store's cubic zirconia offerings.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Mentioned: Susan, Roger
Positivity Score: 94%
Total Customer Feedback Reviewed: 43
Store Phone Number: 7706421112