JWO Jewelers is a family-owned and operated jewelry store located at 900 Mansell Road Suite 24, Roswell, GA 30076. With over three decades of experience serving the community, JWO Jewelers specializes in custom engagement ring creation, providing a personal touch to each design. The expert staff, including Krist and Heidi Hochburger, are dedicated to offering exceptional customer service, ensuring that clients feel valued and satisfied throughout the design process.

The store offers a wide range of services, including custom jewelry design, jewelry repair, and appraisals. Their in-house capabilities allow for the creation of unique engagement rings tailored to individual needs and styles. Clients appreciate the cozy, welcoming atmosphere that sets JWO apart from larger chain stores, making it a preferred destination for those looking to create meaningful jewelry pieces in Fulton County.

Based on an extensive review of 61 customer reviews, the overall sentiment is overwhelmingly positive, with approximately 90% of the reviews expressing satisfaction with their experiences, 5% neutral, and 5% negative.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

The positive reviews highlight the quality and craftsmanship of the jewelry, as well as the outstanding personal service provided by the staff. Many customers have praised the store for their ability to create beautiful custom pieces, particularly engagement rings, noting the helpfulness and patience of Krist and Heidi throughout the process.

However, a few negative experiences were mentioned, primarily regarding delays in service and difficulty in accessing the store during hours.

Best Review:
Lynette expressed her delight in working with JWO Jewelers to create a new ring that transformed her dated design into a stunning white gold piece, praising the exceptional collaboration provided by Krist and Heidi.

Worst Review:
Anastasia reported frustration over the business being closed during stated hours, indicating a lack of communication about their schedule and expressing disappointment in the reliability of service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Tuesday: 10 AM - 6 PM |
| Wednesday: 10 AM - 6 PM |
| Thursday: 10 AM - 6 PM |
| Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members include Krist and Heidi Hochburger.