Bryan Jewelry, located at 1778 E Main St, Prattville, AL, is a reputable jewelry store well-known for its exceptional engagement ring creation services. With over 70 years in the industry, Bryan Jewelry provides personalized service tailored to each customer's unique style and needs. The store offers a wide selection of diamonds and precious gemstones, along with custom design options that allow clients to create the perfect ring to symbolize their love.

The staff, including owner Lynn Bryan Young and master jeweler Kenneth B. Johnson, are praised for their expertise, knowledge, and commitment to customer service, ensuring a stress-free experience. Customers often report high satisfaction with the quality of jewelry and the overall service, frequently highlighting the welcoming atmosphere of the store. However, some reviews indicate issues with special orders and communication, suggesting areas for improvement.

Total number of reviews reviewed: 78

Overall Sentiment from Online Customer Reviews:
- Positive: 82%
- Neutral: 12%
- Negative: 6%

Highlight Reviews:
Best Review: A customer praised Bryan Jewelry for their exceptional service and personalized approach in assisting with engagement ring customization, noting the staff's professionalism and extensive knowledge throughout the process.

Worst Review: Another customer expressed disappointment regarding a delayed special order, citing a lack of communication that led to frustration over their experience.

**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Lynn Bryan Young (Owner/President)
- Kenneth B. Johnson (Master Jeweler)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.