Rick's Jewelers, located at 1992 Fairview Ave, Prattville, AL, is a beloved local jeweler, especially recognized for its engagement ring creation and repair services. In the heart of Autauga County, this family-owned business has built a strong reputation since its establishment in 1988, garnering around 214 reviews online that reflect its dedication to customer satisfaction.

The staff at Rick's is known for their warm and friendly service, making every customer feel valued and heard. Owner Ashley Smith and his team excel at guiding clients through the engagement ring design process, ensuring they find the perfect creation that matches their vision. Many customers rave about the quality craftsmanship, fair pricing, and the personal touch each interaction brings. However, a few reviews note that there have been occasional issues with communication and service.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% feel neutral, and another 10% raise concerns.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Carolyn praised the friendly service and fantastic prices, recounting her experience buying a lovely necklace while enjoying personalized attention from the staff.

Worst Review: Amanda shared her disappointment with the repair service, which took two months and did not meet her expectations, leading her to decide against returning to the store.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.