Burchell's Jewelry, located at 575 Washington Street, Canton, MA 02021, is renowned for its exceptional engagement ring creation and personalized service. With a reputation for high-quality craftsmanship, the store is helmed by Alex Zvagin, whose creative vision has earned numerous rave reviews. Burchell's Jewelry offers a full suite of services, including custom design, restoration, and jewelry repair, ensuring that each piece is uniquely tailored to customer desires.
Based on a thorough review of 58 customer experiences, the overall sentiment highlights positive feedback from 90%, with neutral sentiments at 8% and negative feedback at 2%. Customers consistently praise the staff for their attentiveness, creativity, and willingness to discuss and implement custom designs. Some reviews suggest occasional delays in completion times, but these are typically compensated for by the quality and uniqueness of the final pieces.
**Hours of Operation:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed
**Staff Member:**
- Alex Zvagin
Best Review: A customer commended Burchell's Jewelry for their quick service and reasonable pricing when needing links removed from a new watch, highlighting the owner’s willingness to assist despite being busy.
Worst Review: One customer briefly expressed disappointment over a miscalculated ring size that needed adjustment shortly after purchase, although they remained appreciative of the timely remedy provided by the staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 58
Store Phone Number: 7818282290