Kramer Jewelers is a family-owned jewelry store located at 785 Washington St, Canton, MA 02021. With a legacy dating back to 1922, they specialize in custom engagement ring creation, jewelry design, and comprehensive repair services. The store is well-regarded for its personalized service, with master tradesmen on staff who ensure high-quality workmanship in all repairs and custom pieces. The owners, Richard and Leslie Kramer, are noted for their commitment to customer satisfaction and expertise in estate jewelry and antique reproductions.

Operating hours are as follows:
- Monday to Tuesday: 9:30 AM - 5:30 PM
- Wednesday to Friday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 7:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

Kramer Jewelers has received a mix of online customer reviews, with a total of 10 reviews considered to provide insights into the overall experience.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 10%
Negative sentiment: 35%

Customers appreciate the friendly and knowledgeable service provided, especially regarding engagement rings and custom pieces. However, there are concerns about slow service and some negative interactions with staff that impact the overall experience.

Best Review:
A customer commended the store for the excellent resizing service provided, noting the staff's friendliness and the accommodating hours, which made it easy to pick up the ring after work.

Worst Review:
A customer expressed frustration over multiple attempts to resize a ring, highlighting poor customer service and a lack of accountability from a particular staff member, which resulted in an unsatisfactory experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members**:
- Richard Kramer
- Leslie Kramer