Robert's Jewelry, located at 10 Washington Street, Canton, MA, is celebrated for its extensive engagement ring creation services. With a history of trust since 1969, this family-owned jeweler prides itself on personalized customer attention and competitive pricing tailored to individual budgets. The complimentary consultations provided help customers navigate their engagement ring options.

The store's staff, including knowledgeable owner Michael Migdal and his son Adam, are often praised for their friendliness, expertise, and approach to customer service. Many reviews highlight their willingness to go above and beyond, offering insight and guidance without a sales pressure atmosphere.

Positive sentiments from approximately 63 Google reviews reflect a high level of satisfaction, with many customers appreciating the swift repairs, custom ring creation, and fair pricing. However, there are mentions of inconsistent experiences, particularly regarding valuation and service fees during gold and jewelry transactions which have prompted some negative feedback.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

Highlight Reviews:
Best Review: A customer appreciated the extraordinary service and thorough communication while having a custom pendant made, expressing satisfaction with the final product and lower price than initially quoted, credited to Adam's helpfulness.

Worst Review: One customer expressed dissatisfaction after experiencing a dramatic reduction in the buyback offer for an engagement ring compared to the initial quote, with regret over the perceived dishonesty in pricing practices, leading to a loss of trust in the service.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Michael Migdal
- Adam Migdal

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.