Carl's Fine Jewelry, located at 2033 N Highway 190, Ste 4, Covington, LA, is a beloved local spot for anyone looking to create the ideal engagement ring. With over 40 years of experience, Carl and Pam, the husband-and-wife team behind the store, provide a warm, family-oriented atmosphere that makes every visit feel special. Their craft is enhanced by partnerships with more than 100 different vendors, ensuring a diverse selection that caters to various tastes.
The store is known for its custom jewelry design services, where they work closely with customers to bring their dreams to life. Whether it's a one-of-a-kind engagement ring or a custom pendant, the emphasis is on quality craftsmanship done in-house. Clients appreciate the knowledgeable and friendly service, with many noting that Carl himself takes the time to explain options and help design personalized pieces.
Customer Sentiment: Approximately 80% of visitors are highly satisfied, noting exceptional service and quality craftsmanship, while 10% have had mixed experiences and another 10% expressed concerns about wait times for repairs.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday and Monday: Closed
Best Review: John praised the excellent service and competitive pricing, sharing that he felt like a lifelong customer after his experience.
Worst Review: One customer felt frustrated by a resizing issue and mentioned that their concerns weren’t addressed to their satisfaction.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 16
Store Phone Number: 9858931595