Michael's Fine Jewelers, located at 69170 Highway 190 Service Road Suite 3, Covington, LA 70433, is a family-owned and operated jewelry store that has been serving the community since 1987. With a strong focus on engagement ring creation, this jeweler specializes in transforming customer ideas into one-of-a-kind pieces. Michael and Todd are noted for their exceptional service and expertise, offering a wide range of jewelry sales, custom designs, and repair services. Customers have praised the timely and friendly service they receive, particularly for repairs and watch services, making them a convenient choice in St. Tammany County.
The shop has garnered 63 reviews, reflecting a blend of opinions from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
Positive reviews highlight the phenomenal customer service and quality of work, with many customers expressing satisfaction with their engagement and custom pieces. However, a few negative experiences have been reported, particularly regarding pricing disputes and interactions with the owner.
Best Review:
Monique commended the exceptional service and prices, stating her appreciation for the timely manner in which her jewelry was handled and repaired.
Worst Review:
John mentioned feeling belittled during an interaction regarding diamond replacements, resulting in a negative impression and a firm decision not to return.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|--------------------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 3:00 PM |
Staff members noted: Michael, Todd
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 63
Store Phone Number: 9858928757
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.