KAY Jewelers, located in River Chase at 69292 Highway 21, Suite 150, Covington, LA 70433, is a jewelry store renowned for its exceptional engagement ring creation and bespoke services. With a phone number of 985-273-0181, this establishment operates with the following hours:

- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

KAY offers a variety of jewelry services, including customization, maintenance, and repair, ensuring each piece shines for a lifetime. The staff is noted for their knowledge and friendly assistance, which greatly aids customers in the engagement ring selection process. Positive reviews highlight excellent customer service experiences and supportive staff, while a few negative reviews express concerns regarding product quality and service delays.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review:
Mary praised the amazing customer service that the associates provided while helping her navigate her ring purchase and upkeep.

Worst Review:
Ceasar expressed frustration regarding multiple service needs for an engagement ring he bought, highlighting a lack of quality in his experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.