Casey Jewelers, located at 326 4th St, Columbus, IN 47201, is a well-established jewelry store known for its personalized service and expertise in creating custom engagement rings. With over 40 years in business, this family-owned shop has garnered a loyal customer base in Bartholomew County, mainly due to its focus on quality and craftsmanship.
The staff at Casey Jewelers is highly regarded for their attentive and friendly approach, making the process of designing engagement rings special and stress-free. They understand that each ring is unique, and customers appreciate the personalized attention they receive. Happy clients often comment on the staff's willingness to listen to their needs and assist in bringing their dream rings to life. While many reviews are glowing, a few customers have experienced some communication challenges, indicating there’s room for improvement in that area.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% are neutral and another 10% have raised concerns.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Ron was thrilled with the excellent selection available and appreciated the helpful and knowledgeable staff, particularly mentioning Jessica and Tiffany for their outstanding service.
Worst Review: Anna expressed disappointment over the lack of acknowledgment from staff during her visit, feeling overlooked despite having called ahead to set expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 71
Store Phone Number: 8123768168