Max's Jewelry is a charming, family-owned jeweler located at 401 Washington Street, Columbus, Indiana, 47201. Known for its custom-designed jewelry and engagement ring creation, this store has captured the hearts of many in Bartholomew County. With services that include jewelry repair and appraisal, Max's Jewelry is a go-to destination for those seeking quality craftsmanship and personalized service. The establishment has garnered a total of 50 reviews, showcasing a blend of experiences from various customers.
Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 12%
Negative: 4%
Customers frequently praise the knowledgeable staff and the owner, David Carothers, for their exceptional customer service and helpfulness. Positive reviews highlight the excellent repair services, reasonable prices, and the ability to handle special orders. However, there are some mentions of occasional negative experiences with customer interactions, which suggest room for improvement in service consistency.
Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- David Carothers (Owner)
Best Review: A customer commended the jewelry repair service, expressing gratitude for the quick and efficient improvement of their wedding ring, noting the great quality of work and friendly environment.
Worst Review: A reviewer was disappointed with the interaction, mentioning feeling ignored and having their valuable item dismissed during an appraisal, suggesting a need for attentiveness in customer service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.