Kay Jewelers in Columbus, Indiana, operates as a premier destination for engagement ring creation and other fine jewelry services. Located at 3058 Columbus Center, Columbus, IN 47203-3415, this store is known for its attentive staff and a wide selection of quality jewelry. The store's phone number is (812) 376-3457.

Kay Jewelers offers a range of services, including custom and special orders for unique jewelry pieces, diamond upgrades with guaranteed trade-in value, gold exchange options, appraisals, and repair services to maintain the sparkle of beloved items. The knowledgeable staff, including standout associates like Emma and Tiffany, have received accolades for their customer service, guiding clientele through the process of selecting the perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
Positive 75%, Neutral 15%, Negative 10%

Highlighting the customer feedback, the majority praise the excellent service, thoughtful assistance, and the quality selection available. However, some negative reviews cite concerns over communication and the timelines for repairs.

Best Review:
Thelma mentioned the selection, staff, and prices at Kay Jewelers were consistently outstanding, making her shopping experience enjoyable.

Worst Review:
A customer named Kacy expressed dissatisfaction with the handling of her repair request, citing poor communication and unprofessional staff behavior throughout the process.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members: Emma, Tiffany

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.