Capri Jewelers is a noteworthy establishment located in Tempe Marketplace, 2010 E Rio Salado Pkwy Suite 116, Tempe, AZ 85288. With a phone number of (480) 456-1620, this jeweler specializes in creating stunning engagement rings while providing exceptional customer service. The team is committed to crafting personalized pieces, using high-quality and ethically sourced diamonds and gemstones. Their offerings include a diverse range of bridal jewelry, watches, and other fine jewelry, with a focus on customization and customer-oriented service. They have built a solid reputation over almost two decades, developing long-lasting relationships with clients.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
This jewelry store has accumulated a total of 1558 reviews, with an overall positive sentiment of approximately 70%. While many customers praised the attentive and knowledgeable staff, particularly mentioning Delilah and Edwin for their exceptional service, some negative experiences were tied to customer service issues and delays in orders, leading to a sentiment breakdown of about 70% positive, 20% neutral, and 10% negative.
Best Review:
Katherine highlighted the excellent service received while purchasing her engagement ring, praising the staff for their patience and expertise throughout the process, making her feel valued as a customer.
Worst Review:
Alicia expressed frustration over her experience after discovering that her jewelry purchase did not meet expectations, claiming that the items were not as described and criticizing the overall customer service for being dismissive of her concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.