The Gold Guy, located at 840 E Southern Ave, Ste 102, Tempe, AZ 85282, is a reputable jeweler specializing in engagement ring creation and a variety of other jewelry services. With a focus on buying and selling gold, silver, platinum, and diamonds, this establishment ensures a professional experience in a clean and inviting environment. The knowledgeable staff, including prominent employees like Gina, offer personalized service and fair appraisals, making them a trustworthy option for those looking to sell or create unique jewelry pieces.
Reviews encompass a total of 41 articles, which depict a mix of sentiments towards the services provided.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
The majority of feedback highlights excellent customer service, along with competitive pricing for gold and silver, generally positioning The Gold Guy as a preferred choice for transactions. Some concerns were noted regarding lower offers compared to competitors, yet the store’s reputation for professionalism often mitigates these criticisms.
Best Review:
A reviewer commended the helpful staff, noting that the appraisals were quick and the offers for gold were fair, leading to a very satisfactory experience.
Worst Review:
One customer shared their frustration over being offered significantly less than the expected value for their jewelry, suggesting there may have been inconsistencies in the appraisals.
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 11:00 AM - 3:00 PM
Staff:
- Gina
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 41