Cegielski Jewelers Concord CA

Cegielski Jewelers, located at 5354 Clayton Rd Ste B3, Concord, CA 94521, operates in Contra Costa County. Known for their exceptional engagement ring creation and high-quality jewelry services, they offer a range of options including custom designs, resizing, and repairs. With a stellar rating of 4.8 from 27 reviews, Cegielski Jewelers has built a solid reputation for providing personalized service and attentive craftsmanship. The staff, including team members like Jen and Anna, is praised for their professionalism and dedication to understanding customer needs, ensuring that each piece is unique and tailored to individual preferences.

Customer feedback reveals a mostly positive sentiment about the store. Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews commend the friendly and knowledgeable staff, who are recognized for their outstanding customer service and the ability to create stunning custom jewelry. Many customers appreciate the prompt turnaround times and the assurance of quality craftsmanship. However, there are some negative sentiments regarding pricing discrepancies and experiences that were less satisfactory, indicating that while most reviews are positive, there are instances where customer expectations were not fully met.

Best Review:
Angela highlighted the outstanding service and efficiency in creating a custom engagement ring for her wedding, expressing gratitude for how the staff made her feel special and valued.

Worst Review:
C K. experienced difficulty in getting recognition for an 18K gold necklace repair, initially leading to confusion about the metal type and resulting in increased costs, which left them dissatisfied with the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------|
| Monday - Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |

Staff members mentioned include Jen and Anna.