Celeste Jewelers is a family-owned and operated custom fine jewelry store located at 166 South Livingston Avenue, Livingston, NJ 07039. Established in 1971, this jeweler specializes in creating exquisite custom engagement rings, offering a wide selection ideal for any couple looking to express their unique love story. Services provided include jewelry appraisals, watch and jewelry repair, and the creation of one-of-a-kind pieces tailored to individual customer requests. Gabi Klein, the owner, is known for his craftsmanship and involvement in guiding customers through the design process.
Overall, Celeste Jewelers has garnered a mixed response from online feedback. Among the 9 reviews reviewed, there are both commendations and complaints about the services provided.
Overall Sentiment from Online Customer Reviews:
Positive: 44%
Neutral: 11%
Negative: 45%
Positive reviews highlight the friendliness and helpfulness of the staff, with customers citing positive experiences in the creation and repair of custom jewelry. However, negative reviews point to issues with customer service, particularly regarding pricing complaints and perceived unprofessional interactions.
Best Review:
Rob praised Celeste Jewelers for its wonderful owners and expressed satisfaction with the friendly service, particularly noting a positive experience with the repair of a custom gold charm.
Worst Review:
Robin criticized the unprofessionalism encountered while needing a watch battery replacement, expressing disappointment with both service delays and the owner's attitude.
**Operating Hours**:
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 49.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 9739944492